The role of the Code Manager is to carry out the supervision, administration and day-to-day operation of the Code. The Code Manager reports directly to the Chairman of the Association of Energy Suppliers and acts independently of all Members in operating the Code, putting into place monitoring procedures regarding Member performance, ensuring corrective action where agreed performance standards are not met and setting sanctions consistent with the Code.

To facilitate effective working relationships between the Code Manager and Member Companies the Board established a Code Operations Group, comprising operational management from each Member Company. The Code Operations group is chaired by the Code Manager. Through this group, an improved understanding and consistent approach to Code compliance was established.

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